Checklist: pre-multilingual event items
Getting a multilingual event right is the difference between smooth communication and a room full of people who feel left out. This checklist walks you through the key stages of preparation and spells out the concrete tasks for everyone involved.
Who is this checklist for and how to use it?
This checklist has been prepared primarily for organizers of multilingual events, but it will also be useful for hosts/moderators, speakers, and interpreters. It takes you step by step through the entire process: from preparations (with a specific countdown in months/weeks/days), through actions during the conference, to tasks after the event is over.
Each stage and each role has its own clearly marked checkpoints - you can read the document from start to finish or go directly to the section that pertains to your responsibilities.
Step 1: Before the event
Step 2: During the event
Step 3: After the event
Determine the format of the event (in-person, online, hybrid)
Establish the language pairs (e.g., Polish <==> English, Polish <==> German).
Decide whether the interpretation language channels will be recorded or streamed to ensure an appropriate budget for interpreters' copyright fees.
Choose the type of interpretation (simultaneous in booths, simultaneous with infoports, consecutive, remote RSI).
Book a translation agency or team of interpreters.
Ensure a budget for interpretation during the event.
Reserve technical equipment (interpretation booths, infoports, sound systems).
Hold a working meeting with the equipment provider and a representative of the venue where the event will take place.
Contact speakers to inform them that interpreters will be interpreting them into other langauges (request materials, scripts, presentations two weeks before the event date in order for the interpreters to prepare themselves).
Plan the space layout of the event venue (where will the booths be placed? Will interpreters see the stage and presentation screen?).
For hybrid/online events: choose and test a streaming platform that supports language channels.
Gather and send reference materials to interpreters (presentations, agendas, glossaries, speech scripts, list of industry abbreviations).
Determine how to share multilingual materials.
Establish the procedure for issuing receivers (infoports/headsets) to participants - designate responsible persons and location (e.g., reception or entry to conference room).
Provide interpreters with updated/final versions of presentations.
Final confirmation of the number of participants needing headsets (update equipment order if necessary).
Exchange contact information between the event coordinator, chief technician, and head of the translation team.
Confirm that the tech team has access to the technical ramp of the venue for loading and unloading equipment and that both the technical staff and interpreters have access badges valid for the whole event (including the setup phase).
Set up booths and technical equipment in the room.
Audio tests (“soundcheck”) - check if the sound from the microphones reaches the booths and if the interpretation reaches the receivers onsite and the language channels on the online platform.
Check the battery status in the infoports and receivers.
During the event itself, responsibilities are distributed among several key roles. Here’s what each party should do:
Equipment distribution: Efficient distribution of headsets/info ports (e.g., upon collection of an ID document or assignment to an identifier).
Technical support: Monitoring in collaboration with technicians to ensure all audio channels are functioning correctly.
Crisis management: Responding in case of missing headsets, dead batteries, or changes in the agenda (immediately informing interpreters of changes).
Organizational matters: At the very beginning of the conference and after breaks, informing the audience in all conference languages that:
interpretation is available
on which channel a particular language is located
how to operate the receivers.
Discussion rules: Reminding participants from the audience that questions must be asked into the microphone (otherwise, the interpreter in the booth will not hear them).
Stage discipline:
Ensuring that speakers use microphones and do not talk to each other without the sound system.
Stop speakers from talking over eachother otherwise the interpreters will stop interpreting as it is not possible to interpret more than one person at a time.
Speech pace: Maintaining a calm, natural pace (about 100 -120 words per minute). If the speaker talks too fast, the interpreter may not be able to convey part of the content/meaning of the sentence.
Working with the microphone: Speaking directly into the microphone, avoiding turning the head towards the screen during speaking (if there is no headset microphone).
Pauses: Making natural pauses, especially after displaying a difficult slide.
Avoiding jokes, as the context may be inappropriate for the culture and/or social norms of the some of the language.
Readiness: Arriving appropriately early, testing the console in the booth, and the input / output channels.
Announcement of interpretation through the translation system: About 5 minutes before the event starts, announce the availability of interpretation on all channels in the appropriate languages. e.g., "This is the English channel. We will be providing simultaneous interpretation in English on this channel."
Teamwork: Smoothly switching with a partner in the booth (usually every 15 - 30 minutes to maintain the highest quality of concentration).
Communication with technicians: Continuously signaling any issues with sound quality (e.g., quiet speaker microphone) using a button or direct contact with the sound engineer.
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